Shipping Policy
We deliver Worldwide. Items are shipped from Malta, Europe.
| SHIPPING TYPE |
COST |
SPECIAL SHIPPING RATE | TIMEFRAME |
|
Malta: |
FREE |
FREE |
1 to 2 working days*
Order by 23 December 12:00pm (noon) to get your order delivered before Christmas. |
|
Gozo: |
FREE |
FREE
|
1 to 2 working days* |
|
Europe Zone 1: |
€19.99 |
€14.99 on orders of €100 or more |
1 to 3 working days* |
|
Europe Zone 2: |
€14.99 |
FREE on orders of €59.99 or more |
3 to 5 working days* |
|
Rest of Europe |
€19.99 | €14.99 on orders of €150 or more | Up to 7 working days* |
|
International |
€29.99 | €24.99 on orders of €150 or more |
Up to 10 working days*
|
*Please allow a few extra days during peak sale/promotion periods
- You may return Products purchased from the Ċikka website for a refund within 15 days from when you receive them as long as they are returned unused and in the same condition as they are received. This does not apply to earrings (due to hygiene purposes), and to items on sale or clearance. Such Products may not be returned.
- You may return Products purchased from Ċikka website to exchange them with another Product within 30 days from when you receive them as long as they are returned unused and in the same condition as they are received. This does not apply to earrings (due to hygiene purposes), and to items on sale or clearance. Such Products may not be returned.
- Unless the Products are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning Products. We recommend that you use the registered mail service, as proof of shipping is not proof of receipt. If the Products are faulty the postage costs will be refunded.
- Without prejudice to the above, customers wishing to return any products, must send an email to support@cikka.com.
- Refunds are conducted on the same credit card or through the same payment method used in the initial payment, where possible.
- All orders are packaged in a Ċikka envelope. You may purchase additional gift packaging at a cost.
- Prices are inclusive of VAT and exclusive of any other taxes which may be applicable. Depending on the geographical location tag of your IP address prices shown may be exclusive of VAT.